There is increasing competitiveness among the students to score the best in their semesters. However, most of them couldn’t make it because of the academic paper burdens that they have to go through every year. Therefore, a massive demand for different essay writing services has emerged. One such notable essay writing company is customessays.co.uk. The company claims to be one of the legit websites, which engages in providing the best assignment help. But, does it provide high quality to the students? Read more to know what customessays.co.uk has to offer.
Customessays.co.uk is one of the assignment help services that claim to serve the students of UK with flawless academic papers. According to the company, students get an excellent paper from them by fulfilling all the requirements. They claim to be an old service in the industry. However, there is no separate ‘about us’ page to show the same.
They claim to cover a wide range of subjects starting from Marketing to Nursing. They also claimed to have a team of 978 professional writers who hold prestigious degrees of reputed universities. Their qualified writers deal with the work perfectly. The website did not have a separate ‘About Us’ page. However, on the home page they have mentioned that their writers and the help services they provide. The website also highlights the fact that they have an experience of working in a tight schedule by maintaining a good quality of the work.
Apart from providing essay help service, they also give assignment help, dissertation help and so on. They also offer proofreading and editing services to the students.
Price and Discounts:-
The website customessays.co.uk has a separate section for prices. Thanks to the easy navigation of the site that you can find it easily. While checking their prices, it was noted that they have segregation in the price list depending on the urgency of the work. They also divided the prices depending upon the education standard. For instance, if you are a school student, the payment is minimal, for college students the price rate is still lower, but it jumps when you are a post-graduation student.
Apart from that, they have prices fixed with the delivery date. The amount of time you provide to finish an essay decides your charge. For a ten days time period to complete an assignment, they charge $16.54 for A2 level, $17.84 for degrees and $24.80 for masters. As the time period gets reduced to 5 days, then the prices increase to $16.96, $18.25 and $27.77 respectively.
However, compared to any other essay writing services, their prices are pretty high. You may think that they have an affordable price rate, but when you compare their price rate to other services, you can find out that they have very high priced charges. Apart from the whole paper charge, you also need to pay for the formatting of the assignment and other requirements according to the job card. Some questions remain unanswered such as: if the prices depend on the subject or the type of assignments. Thus, some customers are confused about the pricing policy of the service.
Now, while we are talking about the discount, customessays.co.uk does not have a separate section for discounts. It has mentioned about a 15% discount on the first purchase. Apart from that, there is no other discount facility related to referral bonus or loyalty points. But, the saddest part is that they are making a fool of their customers, as the discounts they offer never work at the time of payment. Below are a few testimonials to shed light into the fact:
“I chose customessay.co.uk for my college essay. I found their prices to be affordable, and they also offered a 15% discount on my first purchase. But, when I tried paying for my assignment, I did not receive any discount and had to pay the whole amount. Also, I found the prices are pretty high in comparison to other services”.
On time delivery:-
The website claims that they have a record of not missing the deadline at any cost. In the price section, they have also promised to deliver the work within 6 hours from the time of order placement. However, there is always a question with the quality of a paper completed in haste. If a lengthy dissertation is done within just 6 hours, it can hardly follow all the given instructions. Apart from that, the quality will also be at stake.
They also claim to provide a free rework to the students thrice after the delivery of the work. That can be stretched up to 3 months. But, when you ask them for the revision, they take longer than the promised time. Some of the customer reviews showed that the revision was not delivered to them on time.
“When they delivered the paper, they had certain flaws in it. They did not follow some of the instructions given in the job card. I gave it back to them for a rework. They promised they would submit the copy within seven days. But, they took 12 days to submit the same. I was too disappointed with their service. I received the paper just a day before my deadline”.
The website claims to provide customer help service for 24*7. They also have a live chat box where you can directly interact with the customer care executives and clear all your doubts. But, it has been reported that they never reply when you need immediate help. When the live chat option is used, they always delay in replying. Some of the students also reported that there was no prompt or helpful reply. They did not provide any detail information. When you ask them, they advise you to fulfil the query form and submit the same.
Apart from the live chat option, they also have call and mail options to connect with the customer care. But, when you use these options, the responses are not very satisfactory. They do not give a prompt reply to the emails. Sometimes, they even take two days to reply to an email, which is not at all ok with the students.
The calling system is worse than the other two. Students find that the customer care line is always busy. They hardly get the line connected. In a nutshell, the 24*7 availability is not at all impressive.
The testimonials on their website are positive and full of happy customers. Most of the students have marked them as one of the amazing services in the market. They are happy with the service and their sincerity in providing the work within the deadline.
However, other authentic reviewing websites have a different story to tell. In bestbritishessays.com, the websites has received a 4.7 rating out of 10. According to them, their prices are very high, and there are no supportive samples for the students. They advise the students to look for other services for their help.
Thus, if you are one of the students looking for a reliable essay writing service, it is better for you to opt for any other service. Expensive services might give you financial constraints. So, you can check the websites and the efficacy of the writers before you hire them.
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