3 Reviews


The Australian education system has made a lot of progress in the past couple of decades. The demand for assignment help in Australia also increased significantly over the past few years. To fulfill this soaring demand, a lot of academic solution providers have surfaced in the Australian market. is one of those companies that started their journey with the goal to help students with their assignments. But how efficient are these services? Let’s find out.

  • What do we get to know about the website?

The homepage at is not exactly impressive, but it's not bad either. The website offers you enough information to form an idea about the services that they offer. Apart from offering assignment writing service, the website also offers support on several other tasks including the dissertation, essay, homework paper, review, and powerpoint presentation.

The “about us” page on the website reveals that the website is serving in this industry since 2007. However, they haven’t changed their details since 2017. They also claim that their services are available on several other countries besides Australia. Some of those include Canada, Thailand, France and England. The page further reveals that they have hired retired professors who once served at prestigious universities.

Interestingly, the website also claims to deliver writing support on a variety of subjects, including finance, psychology, medical science, business math, nursing, etc. According to the website, their team consists of masters’ and PhD level writers only, and their quality assurance (QA) department ensures that thorough editing and proofreading are done on the paper before it is delivered to the clients.

  • How much do their services cost?

The website claims to have an affordable price plan for their services. Looking at the "prices" page at first, you cannot really disagree with their claim. At, a standard quality essay of 275 words with 10 days’ delivery period costs AU$9.8. This may not be the cheapest option available in the market, but it does sound quite affordable. However, the prices go up as you reduce the delivery time, increase the document length or change the quality to premium.

The dissertation papers, however, cost a bit more. For a masters’ level dissertation paper with 2 months’ time, the website charges AU$23.79 per page. Since a dissertation paper contains 15-20 pages on an average, spending AU$450+ does not sound affordable at all. However, this was among the cheapest dissertation services. If you want the same dissertation paper within 7 days, you have to pay AU$30.79 for each page. For PhD level dissertation, the prices are even higher.

They do offer some discounts on their services, but those are applicable for the first time users only. Unfortunately, most people won’t prefer going back to them as they charge a lot of money for the services. Yes, the essay writing services are comparatively cheaper, but the dissertation papers are way too expensive to afford. Some may say that they are making a fool of their clients by making the promise of fake offers and affordability.

  • How early can they deliver the support?

While browsing the website, you may come across the phrase “On time delivery” a number of times. And the details that are available on the “prices” page do offer an overview of the options they have for the delivery period. According to the website, you can avail an essay within 24 hours at the earliest. The standard delivery time for an essay, is 10 days. You have the option of choosing the delivery time between 24 hours to 10 days as per your urgency.

All hell breaks loose when you try to order a dissertation paper on the website. They can take up to 2 months for a dissertation paper. They also have the option of delivering the paper within 7 days, but that is the earliest they can deliver a dissertation. It means, you will have to spend a significant amount of money for that. There are several other services that have the same delivery options for essay writing.

One good thing about the website is that they have a dedicated refund policy page on their website which says that a client is allowed to request a refund in case the provider fails to deliver the work prior to the expiry of the deadline. While that safeguards the clients’ interest to some extent, there are certain guidelines that the clients may need to follow to get the refund. So, it is advised that you go through the “refund policy” before making any decision.

  • How efficient is their customer support?

The website does offer a number of options for getting in touch with their customer support department, but none of them is exceptional. You can find the tab for an online chat that apparently stays online 24x7 on every page. However, you need to submit your contact details to start a conversation. Even if you do that, the response that you get is very limited; that is you get to see chatboxes that are powered by chatbots.

Interestingly, they do have a number of alternatives in place. For instance, the helpline number and the email address – both are great options for connecting with the customer support. In fact, the helpline number can offer immediate support and clarify various queries and doubts of the clients. However, the helpline number is not available 24*7. They work only on the working days, that too for limited hours.

There is a “Contact Us” page on the website where you can send in your complaints and queries at will. However, it also requires your personal contact details. Furthermore, if you are looking for immediate assistance, you cannot really rely on this "Contact Us" form or the email address. The helpline is perhaps the most convenient option, but I have already discussed the issue it causes.

  • What do people say about their services?

The website does not have any dedicated web page for testimonials. However, they do have a slider section at the bottom of their website, where you can find 4-5 testimonials from the customers. Each of those testimonials says good things about and its services. However, those reviews have not been updated since 2017. You cannot really trust those reviews, as they have become outdated.

You can search for the user reviews of on third-party platforms if you really want to learn about the customer experience the website offers. Some of the websites do offer unbiased reviews and can help you get a better idea about a service provider. Some of those reviewing platforms include, and

Each of the reviewing platforms concludes their review about by saying that there are better service providers than on the internet and that students should thoroughly compare the service providers before placing the order. writes, “Overall, we feel Australian Assignment Help is no better than average.” comments “They’re not the most impressive service we’ve seen.

  • Conclusion:

As the reviewers say, is certainly not the greatest assignment service provider on the internet. However, there are a few areas in which the website actually manages to shine. It is always wiser to compare the services with other websites before placing an order for your academic papers.

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All Reviews

Fraud service

Reviewed By Hugo Semmens on 12 Nov, 2018

Insensitive people! They do not care about your grades and deadlines! In fact, they won’t even entertain you once you’ve paid them!

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pathetic customer service

Reviewed By Callum Turriff on 05 Nov, 2018

Don’t expect your assignment worries to be solved here! Their customer service alone is enough to boost your stress! They’ve got pathetic customer service.

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fraud website

Reviewed By Eliza Meekin on 31 Oct, 2018

There’s so much that I could have done with the money that I wasted on ordering an essay from this fraud website!

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